Privacy Policy
Last updated: January 30, 2026
At “Rusayn”, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
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Name
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Phone number
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Email address
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Shipping and billing address
Order Information
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Products purchased
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Order details
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Payment method (we do not store card or mobile banking details)
Technical Information
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IP address
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Browser type
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Device information
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Pages visited on our website
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Confirm orders and provide order updates
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Communicate with you regarding support or inquiries
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Improve our website, products, and customer experience
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Prevent fraud and unauthorized transactions
3. Payment Information
We do not store or process your sensitive payment information directly.
Payments are handled securely through trusted third-party payment providers such as:
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Cash on Delivery (COD)
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Mobile financial services (bKash, Nagad, Rocket, etc.)
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Other available payment gateways
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with:
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Delivery partners (for order fulfillment)
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Payment service providers (for transaction processing)
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Legal authorities if required by law
All third parties are required to keep your information confidential.
5. Cookies
Our website may use cookies to:
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Improve website functionality
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Remember user preferences
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Analyze website traffic
You can disable cookies through your browser settings, but some features of the website may not work properly.
6. Data Security
We take reasonable security measures to protect your personal information from:
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Unauthorized access
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Disclosure
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Alteration
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Misuse
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
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Request access to your personal information
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Request correction or deletion of your data
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Opt out of promotional communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at: